Archive for December 18th, 2008

Bloopers In The Call Floor

Alright I must admit that I miss my work that much, the greetings of my workmate the moment I step inside the sliding door going to my terminal, the chit chats when we don’t have calls, the annoying customers who just call you and tells you that they will going to sue you! And most of all the bloopers while taking the calls, here are some bloopers we had in the call floor.

Telesales agent getting the customer’s credit card info:

Agent: Can I have your expiration date sir?

Customer: My what?????

(naa diay expiration and tawo hehehe naa noh ang kamatayon lol)


Telesales agent giving some promo spiels

Agent: You called at the right time ma’am, We have a lot of freebies to give away such as free installation, free equipment, and free DVD player. Thats a great offer di ba???

(english policy please??? hahaha)


Agent verifying info from the customer:

Agent: is that a P for ping pong

Customer: No, its B

Agent: Oh B, like bing bong…

(wala’y D for ding dong? hehe)


Customer trying to return a defective product

Customer: I need to return this defective sauna belt that you delivered yesterday.

Agent: For that concern, you can call our customer service at

Customer: Call where?????


Agent answering a call:

Agent: Thank you for calling Dish Network Department my name is Vince…. (sees that the number called by customer is for a different client… a DTV dealer.)

Customer: So, I called the wrong number then?

Agent: Let me transfer you to DTV TV Please dont go..(put the customer on hold and then…) Thank you for calling Directv Department my name is Vince…


Agent wrapping up the sale:

Agent: our installators will contact you within 24 hours to verify your installation schedules..

Customer: Uhmmm say what now? Whos gonna call me?

Agent: The installators sir…


Agent getting a coupon code from the customer:

Agent: Can I ask for the coupon code? Its a bunch of letters.

Customer: Like A,B,C’s?

Agent: Yes

Customer: Ok. ABCDEFG…


Agent giving the customer service web address:

Agent: Its a P-as in Papa. I as india, C as in costume, U as in you, S as in Sam T as in tango, O oscar, V for Voy….

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